About Us

1. Who We Are

We are a furniture-focused store dedicated to providing practical, well-designed home furnishings through our website.
Our goal is to offer carefully selected furniture that supports everyday living while maintaining a balance between functionality, comfort, and visual appeal.

We place strong emphasis on clarity, reliability, and consistency throughout the shopping experience, from browsing to after-sales support.

2. What We Offer

Our store specialises in a curated range of furniture designed to suit modern Australian homes.
The current product categories available on our website include:

• Entryway Cabinets
  Designed to support organised and efficient entry spaces, offering practical storage solutions while maintaining a clean and structured appearance.

• 2 Seater Sofas
  Suitable for compact living areas, apartments, or shared spaces, focusing on comfort, proportion, and everyday usability.

• Armchairs
  Intended to complement various interior settings, providing additional seating options that combine comfort with thoughtful design.

Each product category is selected to meet common household needs while maintaining consistent quality standards.

3. Our Approach

We aim to provide a straightforward and dependable shopping experience.
Product information is presented clearly to support informed decision-making, and policies are structured to ensure transparency across ordering, delivery, returns, and support.

Our store prioritises:

• Practical furniture suited to everyday use

• Clear product descriptions and guidance

• Structured processes for orders and after-sales support

• Compliance with applicable Australian regulations

4. Commitment to Customers

We value long-term customer satisfaction and continuous improvement.
Feedback is taken seriously and used to refine our product selection, services, and overall experience on the website.

Our intention is to support customers not only at the point of purchase, but throughout the full lifecycle of furniture use.

5. Contact Information

For any questions about our store, products, or services, users may contact us using the details below.
The contact format remains consistent with all other policies.

Email: revenue@pinemypad.com
Phone: +65 (802) 45068
Address: APT BLK 346 YISHUN AVENUE 11 #04-111, SINGAPORE 760346, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 4:00 PM
Service Region: Australia