Furniture Care and Maintenance Policy

1. Purpose of the Furniture Care Policy

This Furniture Care and Maintenance Policy is designed to help users keep their furniture in good condition, extend its lifespan, and ensure optimal everyday use.
The recommendations below apply to common furniture materials and typical household usage.

2. General Care Guidelines

Regular maintenance helps preserve both the appearance and functionality of furniture. We recommend the following:

• Clean surfaces regularly using a soft, dry cloth

• Avoid prolonged exposure to direct sunlight

• Minimise excessive humidity to prevent material deterioration

• Use protective pads under heavy or sharp objects to avoid surface damage

The use of harsh or unsuitable cleaning products is strongly discouraged.

3. Wood Furniture Care

For solid wood or wood veneer furniture:

• Dust regularly using a microfibre cloth

• Avoid cleaning products containing alcohol or solvents

• Maintain a stable indoor humidity level

• Wipe up any spills immediately to prevent staining

Occasional use of a wood-specific care product may help preserve the natural finish.

4. Metal Furniture Care

For metal frames and components:

• Clean using a soft, slightly damp cloth

• Dry immediately after cleaning to prevent oxidation

• Do not use abrasive sponges or materials

• Protect surfaces from prolonged exposure to moisture

5. Fabric and Upholstery Care

For furniture upholstered with fabric, synthetic leather, or similar materials:

• Vacuum regularly to remove dust and fine particles

• Treat stains promptly using appropriate cleaning products

• Avoid excessive rubbing to protect fibres

• Follow any care instructions provided on product labels where applicable

Steam cleaning is not recommended for delicate textiles.

6. Glass and Glossy Surface Care

For glass tops and glossy finishes:

• Use cleaning products specifically designed for glass surfaces

• Avoid rough cloths that may cause scratches

• Do not place extremely hot objects directly on the surface

• Handle with care to prevent cracks or chips

7. Tips for Long-Term Durability

To maximise furniture lifespan, users are advised to:

• Avoid exceeding the recommended weight capacity

• Regularly check the stability of fittings and fastenings

• Use furniture only for its intended purpose

• Maintain a stable indoor environment without extreme temperature or humidity changes

8. Contact and Support

For any questions regarding furniture care and maintenance, users may contact our store using the details below.
The contact format remains consistent across all policies.

Email: revenue@pinemypad.com
Phone: +65 (802) 45068
Address: APT BLK 346 YISHUN AVENUE 11 #04-111, SINGAPORE 760346, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 4:00 PM
Service Region: Australia

We remain available to assist users with furniture care guidance to ensure long-lasting and enjoyable use.